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Visiting a foodbank

You will be welcomed by volunteers who will help you with food, welfare benefits and debt advice.

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”




We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a foodbank door. That’s why our foodbank volunteers aim to welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.

Meeting your needs

Your foodbank voucher will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, or vegetarian.

Choosing your food

We try to set our satellites up like a shop and a volunteer will walk round with you and ensure get want you need for yourself and your family. You will be able to choose the things you  like, based on what is available that day. We ask people to take what they need for three days and leave what they can, as we are seeing increasing numbers visiting the foodbank. You will also be able to get a hot drink during your visit and our volunteers will be available if you would like to have a chat. Your food will be packed into supermarket carrier bags, but if you can bring your own we would be very grateful.

Practical guidance and support

Our advocacy team will  take the time to listen and support you. They are specially trained to know about local services and offer practical guidance so that you have access to the right support, helping you to break out of crisis.

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