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Make a complaint
We want to hear any thoughts or concerns you have about our work.
Please email [email protected] to give us as much information about your complaint as possible. We will acknowledge your complaint within five working days. Please mark the subject of your email ‘Complaint’.
We will not respond to complaints that are threatening, racist or offensive.
Your information will be treated as confidential and only used for dealing with your complaint, unless you tell us you’re at risk of harming yourself or the information you provide indicates that someone else is at risk of harm, as then we may need to let relevant people know.
Comments compliments and complaints policy and procedure to see details of how we will handle your complaint.