Your Personal Data
What is Personal Data?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data in the UK is governed by the General Data Protection Regulation (the “GDPR”).
Who we are and what we need
Eastbourne Foodbank will be the ‘Controller’ of the personal data you provide to us. Our contact details are below. We only collect basic personal data about you which does not include any special types of information or current location based information. This does, however, include name, mailing address, email etc.
Eastbourne Foodbank complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
Why we need it
We need to know your basic personal data in order to provide you with information about the work of Eastbourne Foodbank, our various projects, and the people whose lives are impacted by them. This may, from time to time, include requests for various types of information or support, or informing you of relevant events.
If you support the work of Eastbourne Foodbank financially we need your data to thank you and to process Gift Aid applications or equivalent tax notifications if you are outside of the UK.
We need to communicate with you if you have a particular partnership relationship with Eastbourne Foodbank, for example in funding projects, referring clients to our services or receiving referrals from us.
We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.
The legal basis for processing your personal data
Your data is processed under the conditions of Article 6, 1(f) whereby processing is ‘necessary for the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject’. Eastbourne Foodbank processes data for the purposes of keeping its supporters informed about the work of the organisation, its various projects, and the people whose lives are impacted by them. These supporters either have a historical interest in the work of Eastbourne Foodbank or have signed up to receive information about the work and consented to the processing of personal data under the terms of our Privacy Statement and this Policy. We do not do mass mailings or cold calling.
It is in the legitimate interests of Eastbourne Foodbank to keep supporters informed, encourage volunteering, encourage financial support & ask for prayer. We believe that in so doing, supporters feel informed, inspired, connected to, and part of the work of Eastbourne Foodbank. Without people and funding Eastbourne Foodbank would cease to operate and therefore cease to benefit the lives of vulnerable people in Eastbourne.
We do not believe that email and postal communications from Eastbourne Foodbank are intrusive as they are infrequent, and an ‘opt-out’ procedure is included in all mailings.
What we do with your data
Your personal data will be treated as strictly confidential, and all the personal data we process is processed by our staff. No third parties have access to your personal data unless the law allows them to do so. We will only share your data with third parties with your consent. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
How long we keep it
Your data will be kept with us until you notify us that you no longer wish to receive information from us. You can unsubscribe at any time via phone, email or our website.
What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. You have the right to object to the processing of your personal data. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our Data Protection Officer is Howard Wardle and you can contact him on 01323 409925
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
You can contact the Information Commissioners Office on +44 (0)303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
Our contact details :
Eastbourne Foodbank, Unit 3, 55 Brampton Road, Eastbourne
UK Charity Registration Number 1149902. UK Company Registration Number 08300396
Registered Office address: Chantry House, 22 Upperton Road, Eastbourne, BN21 1BF, UK